Your case is open for the collection of spousal or alimony support only. Many of the enforcement actions made available by Title IV-D of the Social Security Act are only available to those cases with active child support obligations or arrears owed to child support. As a result, efforts by the probation division to enforce your obligation are restricted to the sending of delinquency notices and the scheduling of Enforcement of Litigant’s Rights hearing, when appropriate. To request further action, you will need to petition the family court of venue by filing a motion.

If you disagree with a judge’s ruling, there are two (2) avenues of appeal available to you. Within 20 days, you may file a motion requesting reconsideration. Following the 20 days but no longer than 45 days, you may file a written appeal to the Appellate Division at P.O. Box 006, Trenton, NJ 08625. If the 20 and 45 day thresholds have elapsed, you may wish to file a new motion regarding your concerns. For more information, you can call the Appellate Division at 609-292-4822.

The message you received was sent as a courtesy to inform you that the monthly support obligation has been met. If additional payments are received during the month, the payments will apply and be disbursed to you if arrears exist.

The Web Chat service was designed in part to assist caseworkers by answering commonly asked, as well as detailed, case-related questions. Can you please provide me with information regarding your concern? If I am unable to resolve your issues, a referral may be sent to your caseworker, if necessary.

A Cost of Living Adjustment (COLA) is calculated every two years. The COLA is not a modification of your original court order, rather it is an adjustment based on the consumer price index (CPI).

You have the right to appeal by providing necessary documentation within 30 days of the notice date. The notice you received provides detailed instruction of the appeal process.

I appreciate your input. In New Jersey, existing child support laws are changed through the efforts of legislative representatives. The family court statutes and court rules that govern in New Jersey are under constant review to identify those in need of corrective action. The development of solutions is an on-going process that we hope will result in the changes necessary to protect the best interest of the children, as well as ensure fairness and equity to both parents.

We welcome and appreciate your input regarding development of our services. All customer concerns are taken into consideration to improve our assistance to families.

The New Jersey Family Support Service Center reduces the need to speak to a representative by offering an Interactive Voice Response System that provides callers with case information, such as recent payments, court hearing dates and enforcement actions. Clients still maintain the ability to speak to a customer service representative if the resolution of their concern requires additional assistance. Would you like me to mail you a User Guide?

We have a different _______ (date of birth, social security number, or last name) on file for you. At your earliest convenience, please submit a copy of your license to your caseworker by fax or mail.

You must notify the New Jersey Family Support Payment Center (NJFSPC) by sending a letter to the address listed below. Direct deposit will stop within five business days from the date the NJFSPC receives your request. You will receive a check through the mail for any payments received once you stop the direct deposit. Please be sure to include your CASE NUMBER, CURRENT ADDRESS and PHONE NUMBER in your letter. Please send your letter to NJFSPC, EFT DIRECT DEPOSIT, P.O. BOX 55416, TRENTON, NEW JERSEY 08638

To sign up for direct deposit you must complete a direct deposit form and mail it to our payment center address listed on the form. Once the form is received at our payment center, the account would be active in 10 business days. To access the direct deposit form please click the link: https://www.njchildsupport.org/getattachment/6f4ec875-f1c3-4275-964d-eee873bb740c/Direct-Deposit-Form.aspx

I am happy to have assisted you today. You may find answers to any further questions by navigating our website, contacting the New Jersey Family Support Services Center at 877-655-4371, or utilizing our Web Chat service. Have a nice day. Good-bye.

Because it has been a few minutes since I've heard from you, I will now close this chat session. Please do not hesitate to click on the chat button again if you need any further assistance or feel free to call 1-877-655-4371. Thank you for visiting the New Jersey Child Support website. Have a great day!

Child support debt will take precedence in any attempt he/she makes to obtain a loan or any type of credit.

Under the terms of these programs, should the non-custodial parent file state and/or federal taxes, and is entitled to an income tax refund, this money will be intercepted and applied to the arrears balance.

Facilitates the collection of child support arrears owed. The case is selected for a bank levy if specific case criteria are met, and if the non-custodial parent has sufficient funds in the bank, or has other liquid assets, the child support office may be able to acquire these assets to pay the arrearages. *FIDM Criteria: This is for internal staff guidance* Review the criteria below, then review the case to let the customer know if the case qualifies or not. 1. Current Charging Cases: MSO + arrears payback not satisfied for previous 2 months and the arrears are greater than 3 times MSO. 2. Arrears Only Cases: Arrears-are greater than $500, and arrears payback not satisfied for previous 2 months.

If the non-custodial parent qualifies, insurance settlements can be intercepted and applied to the child support arrearages.

A judgment is automatically entered by operation of law on the day that a balance of $25 or greater accrued in arrears. When the judgment was entered, it places a statewide lien on any real property in NJ that is owned by the non-custodial parent. A child support judgment must be satisfied in order for the non-custodial parent to sell real estate property or modify a mortgage loan.

Due to confidentiality, we cannot discuss other parties’ special collections with you. I can confirm that your case qualified for a special collections intercept on (DATE). Any special collection money deemed applicable by the IRS will be applied to the arrears balance. There is no further information available at this time.

It has been reported nationally that there is an increase in fraudulent tax returns being filed. As a precaution, and to prevent any incorrect disbursements, potentially fraudulent intercepts are being referred to our federal office for investigation. The estimated time frame for investigation of a typical case is on average eight weeks, but may take up to 6 months. There is no further information available at this time.

Upon review of your case, your intercepted federal funds are being held for 6 months due to the return being filed jointly. To have the funds released sooner, a waiver form would need to be completed.

A fee waiver request form can be obtained from https://www.njcourts.gov, or by clicking the link below: https://www.njcourts.gov/selfhelp/assets/feewaivers.pdf?c=Tas

I apologize for any hardship you have experienced. You may be able to find help by visiting the NJHelps website, www.njhelps.org or by calling 866-657-4273. NJHelps is a free guide that will determine if you are eligible to receive help from a variety of social service programs. Similarly, the official government benefits website, www.benefits.gov, is a free, confidential tool that can compare your current situation with the eligibility criteria for more than 1,000 federally funded benefit and assistance programs. You may also contact this program by calling 800-333-4636. In addition, 2-1-1 is an easy-to-remember telephone number that connects callers to a variety of health and human services resources. This service is available 24 hours a day, 7 days a week. More information may be found on the 2-1-1 website, www.nj211.org.

To ensure that funds are able to be distributed, the first check received in excess of $1,000 is put on a courtesy hold for ten business days. After the payment is released, any further payments of $1,000 or greater will be processed within 48 hours and applied to the case, per federal guidelines.

Welcome to our site. Did you have a question I can help with?

The Web Chat service was designed in part to assist caseworkers by answering commonly asked, as well as detailed, case-related questions. Can you please provide me with information regarding your concern? If I am unable to resolve your issues, a referral may be sent to your caseworker, if necessary.

The Child Support program employs a variety of location tools and resources to locate non-custodial parents. If you are aware of any information that may be beneficial, you may provide it at this time. Otherwise, should you become aware of any information, please contact the New Jersey Family Support Services Center at 877-NJKIDS1 or by utilizing our Web Chat service.

If you would like to modify your support order, you must file an FD Application for Modification packet for a court date. Below is the link to access the Modification application: http://www.njcourts.gov/forms/11487_fd_appl_mod_kit.pdf The cost to file the modification is $25 payable via check or money order made payable to the Treasurer, State of New Jersey. Alternatively, for your convenience, you may also file online. You can complete the packet, upload and file it online via this link below: https://njcourts.gov/selfhelp/index.html Use the Submit Court Documents Online (JEDS) tab under the Self-Help Resource section. What you’ll need to file online: Use a computer or laptop. JEDS does not work with mobile devices. Electronic copies of all documents and forms. Filing fees can be paid by credit card, debit card, or ACH transfer from U.S. banks only.

If you would like to modify your support order, you must file an FM Motion for Modification packet for a court date. The cost to file the motion is $50 payable via check or money order made payable to the Treasurer, State of New Jersey. Below is the link to access the Motion for Modification packet: http://www.njcourts.gov/forms/10483_post_jdg_kit.pdf

If you would like to modify your support order, you must file an FV filing packet for a court date. Below is the link to access the filing packet: http://www.njcourts.gov/forms/12093_dv_saspa.pdf

Per your request click the link below to access the filing instructions : http://www.njcourts.gov/selfhelp/assets/jedsuserguide.pdf?c=wev.pdf

Once you enter your Member ID and Pin number you will be provided with a list of prompts. Select “Payments”. Afterwards, you will be given a second list of prompts. If you do not make a selection the prompts will be provided again, this time the last option will be to speak with a representative.

Your case is open for the collection of child support; however, the probation division has not yet received the necessary Child Support Application and applicable $6 fee. These would entitle you to full enforcement services provided under Title IV-D of the Social Security Act. Currently, efforts by the probation division to enforce your obligation are restricted to the sending of delinquency notices and the scheduling of Enforcement of Litigant’s Rights hearing, when appropriate. To request further action, you will need to petition the family court of venue by filing a motion or submit the aforementioneddocumentation and fee.

A passport application or request for renewal can be denied if the arrears owed are greater than or equal to $2,500 at any time. New Jersey has a zero balance arrears policy which means that, generally, the arrears must be paid in full before the passport is able to be restored. Special circumstances including mandatory work travel or the death of a family member are possible exemptions and are evaluated on a case by case basis

The New Jersey Child Support Program offers several options for making payments. These can be found by visiting our website and selecting the “Non-Custodial Parents” tab and clicking the “Paying Child Support” link, or by clicking here: https://www.njchildsupport.org/Payment-Options.aspx

To have this issue resolved I am going to send a referral to the __________(Probation Division, Family Division, or CWA). They will contact you, at the number you provided, within two (2) business days. What is the best time you can be reached?

Effective December 1, 2020, the law was amended to allow for the continuation of support beyond the age of 23 if the child has a severe mental or physical incapacity that causes the child to be financially dependent on a parent.

While I appreciate your concern regarding this case, we are only authorized to speak with either the custodial or non-custodial parent. Since you are not an authorized third party, I will now be terminating our chat session. You may find answers to any general questions by navigating our website, www.njchildsupport.org, or contacting the New Jersey Family Support Services Center at 877-655-4371. Have a nice day.

Please allow me a few minutes to review your case.

Thank you for your patience, I am still researching the case

I will be more than happy to assist you. Please allow me a moment to review your case.

You have the right to appeal the findings of the Triennial Review by providing necessary documentation within 30 days of the notice date. The notice you received provides detailed instructions for the appeal process.

A Triennial Review allows either party on the case to request a review of the child support order every three years. The review is based on the income of both parties, the New Jersey Child Support Guidelines and whether there is a 20% change between the current and new award amount. To have this review done, you must complete the form and return it. The notice provides detailed instructions on how to complete the form.

The Consumer Credit Protection Act limits the amount that may be withheld from an individual’s source of income to 65% for any reason, including child support. This means that the income source cannot deduct more than 65%, even if the child support exceeds this amount.

I am sorry but our Web Chat service does not support translation services at this time. Please call the New Jersey Family Support Services Center at 877-NJKIDS1 for assistance. Lo sentimos pero no tenemos servicio de traduccion disponible en este momento. Por favor llame al New Jersey Family Support Services Center al 877-655-4371 para asistencia en español.